The short version: we collect only what helps us answer your enquiry, recommend a suitable workshop and manage a booking. We never sell or rent your personal data.
1. Information we collect
When you use the Ateliera Studio Ltd. website, we may collect information you choose to share with us. The type of information depends on what you do on the site.
Information from the creative quiz
Your quiz responses may include your experience level, preferred art styles, creative goals and available time. We use these answers to prepare a relevant workshop recommendation. Quiz results are linked to your contact details only when you choose to submit a form.
Information from enquiries and bookings
- First name and surname, where provided.
- Email address and phone number.
- Workshop preferences, booking details and accessibility information you decide to tell us.
- Payment or invoice details when needed to arrange a paid booking. We do not store full card numbers.
Technical information
Our website may receive basic technical details such as browser type, device type, approximate location, pages visited and the time of a visit. This information helps us keep the site secure and understand which pages need improvement. It does not, by itself, identify you.
2. How we use your information
We use personal information for clear, specific purposes connected with our studio. We do not use your quiz answers to judge your ability. They help us suggest a class that fits your starting point and interests.
- To send a personalised workshop recommendation when you request one.
- To respond to an enquiry and answer practical questions about classes.
- To arrange bookings, confirmations, schedule changes and venue information.
- To process payments or invoices through the relevant payment provider.
- To improve the quiz, website content and workshop planning.
- To meet legal, accounting and safety obligations.
We rely on your consent for optional marketing messages and for the quiz recommendation service where consent is required. We rely on contract steps when we process a booking, and on legitimate interests for basic site security and service administration.
3. Who receives your information
Ateliera Studio Ltd. may use carefully selected service providers for website hosting, email delivery, booking administration, payment processing and technical support. They receive only the information needed for their task and must handle it under appropriate data protection terms.
We may disclose information where Irish law requires us to do so, for example to a regulator, legal adviser or public authority. We do not sell, rent or trade your personal information.
How we protect it
We use access controls, account permissions and encrypted connections to reduce the risk of unauthorised access. Data used by our website services is stored on encrypted servers within the European Union where the service allows. No online service can remove every security risk, so we also limit access to people who need the information for their work.
4. Retention and cookies
We keep personal information only for as long as it has a genuine business or legal purpose. Enquiry and quiz recommendation records are normally reviewed and removed or anonymised after 12 months of inactivity. Booking and financial records may be kept for the period required by Irish tax and accounting rules.
If you ask us to delete your quiz results, we will action the request unless we need to keep a limited record to meet a legal obligation or resolve a complaint. We may retain a suppression record so we do not contact you again by mistake.
What cookies and similar tools do
Essential cookies may support security, page functions and your language preference. With your permission, analytics cookies may help us see how visitors use the site in aggregate. You can adjust cookie settings in your browser and may withdraw optional consent where that control is available.
Language preferences and translated content
The site may offer English, Italian, Spanish and Japanese interface text. Your selected language can be stored as a preference so the site opens in the language you chose. A language choice does not create a separate profile or change the way we protect your data.
If you contact us in another language, we may use a translation service or a suitable team member to understand your request. We keep the original message and any translation only for as long as needed to answer you or manage the related booking.
5. Your data protection rights
Under the General Data Protection Regulation and Irish data protection law, you can ask us to:
- Confirm whether we hold personal data about you and provide a copy.
- Correct information that is inaccurate or incomplete.
- Delete your information in suitable circumstances.
- Restrict how we use it while a concern is being checked.
- Provide certain information in a portable format.
- Object to processing based on legitimate interests or direct marketing.
- Withdraw consent where consent is our legal basis.
To make a request, email us using the address below. We may ask for enough information to confirm your identity before responding. We aim to reply within one month, although complex requests may take longer where the law permits.
You can also contact the Data Protection Commission in Ireland if you are unhappy with how we have handled your information. Details are available at dataprotection.ie.
6. Contact Ateliera Studio Ltd.
Send privacy questions, access requests or deletion requests to our studio team. Please write "Privacy request" in the subject line so we can route your message promptly.